Work with us
Tracking, armed-security and medical-aid companies: email [email protected].
Contact
Talk to Guard Route.
Use the right mailbox so your question gets to the right place.
[email protected]General enquiries, partnerships, business and press
[email protected]App help, technical issues, privacy requests and account helpWhatsApp 066 483 5849Support chat for app and account help. Not for emergencies: call 112
We aim to reply within two business days.
Not for emergencies
Do not use email in an emergency. If you are in immediate danger or need urgent medical or security help, call 112 from any cellphone or the SAPS on 10111, or contact your armed-response or ambulance service directly.
Help with the app
Email [email protected] for app help, Family Guard account support or location assistance, and include your phone model. You can also WhatsApp us on 066 483 5849.
Your data
Access, correction or deletion requests: email [email protected]. See the privacy policy.